The Quality Guru now has Web-Based Training Courses!

Maximize your training budget - Training is more affordable. With no travel or accommodation expenses, more people can be trained for less.
Minimize time away from the office – Training is self-paced. Participants can take the course when it is convenient for them.
Higher retention of content – Students have more control over their learning process and can better understand the material leading to a faster learning curve.

The current course catalog is as follows:

ISO 14001: 2004 - Overview and Implementation
ISO 9001:2008 Management Overview
Introduction to ISO 14000
Introduction to OHSAS 18001

More courses coming soon!

I also want to announce that I will be a presenter at the American Society for Quality (ASQ) 18th Annual Service Quality Conference on October 5-6, 2009 in Long Beach, CA. The session is "Finding Lost Profits in Your Service Processes."

Hope to see you there!